Welcome to HealthCRM

HealthCRM is a service that extends powerful business tools (such as CRM, LLMs and semantic search) to help users take control of their Health Information and to improve their family's health.

On the one hand, many professionals are familiar with and use business tools such as a CRM ("Customer Relationship Management"), LLMs ("Large Language Models"), and semantic search (Bing, Google, etc.) in their day-to-day work. These tools help make professionals more productive, avoid repetitive tasks, manage massive amounts of information, and track both activities and tasks.

On the other hand, the US healthcare system is very complex, paperwork-heavy, and forces users to manage and organize endless providers and activities (visits, labs, etc.). Most worrisome, users suffer from a significant information asymmetry: both insurance companies and healthcare providers have access to information most users can't find, easily understand, much less properly act on. [https://en.wikipedia.org/wiki/Information_asymmetry]

HealthCRM leverages the powerful business tools professionals are already familiar with to take control of their family's health and health information:

  • CRM helps companies manage their clients and suppliers -> HealthCRM helps a family to manage their healthcare providers and medical supplies.

  • LLMs help professionals to make better business decisions -> HealthCRM has a custom LLM trained on accurate, scientific information (as opposed to generic LLMs trained on Reddit and Wikipedia)

  • Semantic search crawlers digesting almost unlimited information -> HealthCRM's own search engine surfaces relevant information from verified academic and government sources (FDA, Medicare, NIH, etc.)

Insurance companies use AI to deny claims, hospitals use AI to fight back and maximize billing, and now patients can use the same tech to not get screwed.

Please contact us if you'd like to join our .

You can read the Background section for more details on the genesis of HealthCRM.

Data Management and Logistics

Using the US healthcare system is a data management and logistical challenge.

We offer families actionable information to fight healthcare friction.

Demands on Caregivers Caregivers perform complex tasks with little training * care coordination * patient advocate * decision-making

Also, caregivers are expected to: * navigate a very complicated healthcare system * understand complex health information

Juggling Tasks

User..

Data Management

Logistics Management

  • find and vet providers

  • appointments / deadlines

  • evaluate drugs and devices

  • errands

  • research, find valid sources

  • supplies

  • manage claims, bills

  • bills

  • compile, track records

  • activities / measurements

Now: spreadsheets, Post-It notes

Now: phone-based calendar

Use Tech to Help Caregivers

Flip Customer Relationship Mgmt. model on its head: family-centric CRM

Data Management

Logistics Management

  • manage providers

  • bill management

  • manage devices & drugs

  • cost comparisons

  • evaluate treatments

  • fight denials

  • enroll in clinical trials

Search Accurate, Actionable Health Information.

Leverage Simple, Powerful User-centric Tools.

Control and Improve your Family's Helth.

Layer 04: Health improvement.

Layer 03: Question the Answers. Ask better Questions.

Layer 02: Simplified management of your health data.

Layer 01: Accurate Information for Better Decisions.